Front Desk Attendant

FFC•Park Ridge, IL

7h•$15•Onsite

About The Position

Front Desk Attendant Position: Front Desk Attendant Job Type: Part-time Location: FFC Park Ridge Required Shifts: Saturday evenings Compensation: $15 per hour Our Purpose: "To enhance the lives of our members and guests by improving their overall health and well-being." Our members, guests, and staff are as diverse as the city we call home. We are "Chicago from Day One," committed to building a respectful and inclusive community. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints
Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers

Benefits

Dental insurance
Employee discounts
Training & development
Vision insurance
Wellness resources
Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
401K: Company match
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
Continued Education: Access to FFC University courses and discounted certifications
Club Membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
Inclusive Culture: A welcoming and diverse team environment.
FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.