Front Desk Attendant - HCAP

PARK DIST OF HIGHLAND PARK • Highland Park, IL

3d • $16 - $18

About The Position

The Front Desk Attendant is responsible for the daily operations of the entrance of the facility. The Front Desk Attendant will provide quality customer service adhering to Park District of Highland Park standards at Hidden Creek AquaPark and Rosewood Beach. Hours of position are weather dependent.

Requirements

• Must be 15 years old or more.
• Must be able to perform each essential duty satisfactorily.
• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

Responsibilities

• Perform daily opening and closing tasks and checklists.
• Perform accurate financial transactions and operate Point-of-Sale efficiently.
• Perform membership status look up, check-ins, and renewals.
• Cleaning and organizing front desk and front office areas.
• Assist with and perform group/party rentals and check-ins.
• Assist with front desk reports.
• Initiate and follow emergency procedures as outlined in the facility Emergency Action Plan (EAP).
• Perform all job tasks within the rules and guidelines of the District’s safety program.
• Field and answer patron questions to the best of their ability.
• Greet patrons and provide professional and positive customer service according to Park District standards.
• Must fulfill all department training requirements.

Benefits

• Health & Fitness Membership
• Outdoor Pool Membership and Seasonal Beach Access
• Program and Facility Discounts on a variety of recreational activities including Golf and Racquet Sports.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed