Front Desk Attendant

Elevation Corporate Health•Overland Park, KS

26d•Onsite

About The Position

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Front Desk Attendant to join our team! Who are we? For over 30 years, Elevation Health has been dedicated to the wellness of its employees and clients. Elevation Health delivers exceptional, personalized healthy lifestyle services through innovation and teamwork, ensuring individual longevity and community wellbeing. Let’s do amazing things together! Our Core Values: Passion - We bring energy, enthusiasm, and dedication to everything we do. Trust and Transparency - We foster open, honest communication and act with integrity in every interaction. People Forward - We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth. Collaboration - We succeed through teamwork, valuing every voice and building on each other’s strengths. Environmental Responsibility - We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate. Growth - We embrace growth as a continuous journey—personally, professionally, and organizationally. Your Role: The Front Desk Fitness Attendant will control access into and out of the exercise facility and assist with operational functions related to membership processing, appointment setting and fee-based transactions. The Front Desk Fitness Attendant will greet and interact with all facility members on a regular basis, always delivering exceptional customer service. Aspiria Fitness Center is a modern, full-service wellness facility on the Aspiria campus, offering state-of-the-art equipment, group fitness classes, personal training, and recovery amenities. It’s a welcoming space designed to help members build strength, improve endurance, and support overall well-being. Ready to make a difference? If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!

Requirements

Education: High School Diploma
CPR/AED certification required
Excellent verbal/written communication, customer service, and presentation skills
Excellent computer skills including Microsoft and Google Suite
Maintain all required certifications throughout duration of employment
Show support for company values through participation in Elevation programs and meetings
Adhere to policies and procedure outlined in the Elevation Handbook
Adheres to site uniform policy/Elevation Health dress code
Demonstrate commitment to professional growth through industry and company involvement and goal setting/achievement

Responsibilities

Anticipate member needs and provide proactive service during peak and non-peak times
Engage with members on a one-on-one basis, providing education, support and ensuring their safety
Provide prompt response to medical emergencies and complete required documentation with proficiency
Ensure proper and accurate membership processing procedures are followed
Listen, cooperate, and be respectful towards all team members, members, and client(s)
Positively contribute to a welcoming, friendly and team environment where respect is demonstrated, contributions are recognized, and process improvement is encouraged
Be readily available to answer questions, assist members and support fellow team members.
Demonstrate proactive communication to keep General Manager informed of important program and client developments
Ensure proper membership processing procedures are followed
Respond to emergency situations in accordance with Elevation Health and client site policy
Report all maintenance, facility and risk management items promptly
Communicate professionally and respond promptly to emails, phone calls and member inquiries
Promote available member services and programs
Enforce facility policies and procedures
Review company communications and complete action items by established due dates
Proactively assist with the inspection of the facility daily and report any cleaning, facility, or equipment issues to appropriate personnel
Meet and support objectives, goals and initiatives of the specific Elevation team
Contribute new ideas, seek internal and external resources to support the goals of the teams
Adheres to timelines, produces quality work, show initiative by taking on team responsibilities
Attend and actively participate in team meetings
Seek out internal/external resources and explore opportunities for professional growth
Other duties as assigned