Front Desk Attendant - Miami Lakes Athletic Club

The Graham Companies•Miami Lakes, FL

18d

About The Position

Miami Lakes Athletic Club is a 48,000 sq. ft. facility that offers a variety of exercise and workout equipment suitable for any level of athleticism. It is located in the beautiful Miami Lakes, Florida and has been one of South Florida’s premier fitness and wellness centers since 1982. Our staff is dedicated to improving the “quality of life” of our members and the community of Miami Lakes. As a Front Desk Attendant for the Athletic Club, you are responsible for properly registering or checking in members and guest into the Athletic Club.

Requirements

Must be able to interact and communicate with individuals at all levels of the company.
Clear and professional communication skills.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks, demands, establishing priorities and meeting deadlines.
Able to properly operate fitness equipment.

Nice To Haves

Bi-lingual (English/Spanish) a plus.

Responsibilities

Responsible for registration/check in of members and guests, to include a friendly greeting and accurate check in process, ensuring security.
Handle opening and closing of club.
Practice and adhere to Raving fans service standards.
Ensure club is free of hazards and safety concerns are handled immediately.
Operate CSI – Club software system.
Must be knowledgeable of all Club programs and events. Register/accept payments for Club programs and events.
Responsible for selling of merchandise in pro-shop.
Answer questions and promotes events to members and Staff. Answer phones in friendly manner, maintaining Raving Fan service standards.
Occasionally conduct Locker room checks to ensure upkeep and cleanliness and quality standards.
Deposit of daily cash receipts.
Occasionally complete MOD Report and acts as MOD of club.
Attends monthly Team Meetings.
Maintains inventory, to include pro-shop items, food & beverage, and towels.
Other duties may be assigned as needed.