Front Desk Attendant

Fitness Formula Clubs•Chicago, IL

3d•$17•Onsite

About The Position

We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC's core values. You'll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.

Responsibilities

Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints
Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers

Benefits

Dental insurance
Employee discounts
Training & development
Vision insurance
Wellness resources
Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois
401K: Company match
Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
Continued Education: Access to FFC University courses and discounted certifications
Club Membership: Complimentary access to all FFC locations
Discounts: 25% off Spa, Retail, and Fitness classes
Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more
Inclusive Culture: A welcoming and diverse team environment