Front Desk Attendant
About The Position
Under moderate supervision, performs administrative support work providing receptionist/clerical assistance, rental set-ups and clean-ups, and assisting with recreation programs and facility management. This position works weekends and evenings outside of the building's daily operational hours. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Requirements
- Must be 17+ years of age.
- Working knowledge of finances and mathematics
- Strong telephone communication skills
- Excellent public relations and organizational skills
- Skill in use of computers and software programs
- Ability to manage activities
- Ability to answer incoming phone calls and walk-ins, respond to questions from the public, and direct calls or questions to appropriate personnel
- Ability to understand and enforce building policies and procedures and monitor building and activities
- Ability to learn and use Recreation software
- Progressive decision making, and personal responsibility
- Ability to be committed to the mission, vision, and strategic direction of the City of Bonner Springs
- Ability to obey and comply with all City ordinances and policies
Responsibilities
- Assists customers and greets the general public fielding their questions, concerns, and complaints
- Answers and directs incoming telephone calls and relays messages
- Communicates effectively to Recreation staff.
- Enters data into the computer
- Balances cash drawer and generates related reports.
- Registers customers for activities and records facility reservations
- Collects forms and fees related to facility use and programs
- Schedules programs and use of various park facilities
- Sets up facility and rooms for activities.
- Completes room set-ups and clean-ups for facility rentals.
- Monitors activities and attends to disruptive behavior of users
- Records and monitors accident and incident reports
- Conducts facility safety and repair inspections.
- Ensures safety of all participants
- Verifies all required forms and waivers are completed.
- Performs other duties and activities as assigned.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
