Front Desk Attendant

Goodwill Industries of Kentucky•Louisville, KY

About The Position

Goodwill Industries of Kentucky is looking for an energetic, self-motivated, detail-oriented Front Desk Attendant to join our team! The Front Desk Attendant is the first point of contact for the SPOT Youth Center location. Goodwill’s Mission is to connect Kentucky job seekers with the resources and services they need to find and maintain long-term employment and a career path. We serve Kentuckians who have disabilities or experience other challenges finding success in the workforce, such as criminal backgrounds, language barriers, limited education, lack of transportation and chronic poverty. Job Type: Full-time, Non-Exempt

Requirements

High school diploma or GED, Required
Must possess versatility, discretion, and the ability to work with a variety of people.
Must have the ability to communicate well both orally and written in a helpful and professional manner.
Must demonstrated ability to follow instructions and organize work, collaborate, and complete tasks with little supervision.
Must have reliable transportation to and from work.

Nice To Haves

Training in business communications or administration, preferred.

Responsibilities

Ensures the front desk is always covered.
Greets and welcomes all staff, clients, partners, and visitors to the Campus.
Performs a variety of clerical support tasks and works collaboratively to ensure task completion.
Operates telephone system, provides information to the public, customers, visitors, and other interested parties; maintains a positive first impression and gives visitors and callers a consistent experience of helpfulness.
Handles complaints by listening, understanding, expressing concern and then respectfully directs person(s) to appropriate staff.
Maintains reception area appearance.
Performs other duties as assigned.