Front Desk Attendant

FFC•Chicago, IL

21d•$17•Onsite

About The Position

Front Desk Attendant Benefits: Dental insurance Employee discounts Training & development Vision insurance Wellness resources Position: Front Desk Attendant Job Type: Part-time Location: FFC West Loop Required Shifts: Monday: 12:00 PM – 6:30 PM Tuesday: 7:00 PM – 11:10 PM (Closing) Wednesday: 7:00 PM – 11:10 PM (Closing) Sunday: 4:45 PM – 8:10 PM (Closing) Compensation: $16.60 per hour Duties and Responsibilities: Greet members by name and create a great first impression of the club Check-in members and guests to the club Act as liaison between current and prospective members and Membership Department Answer incoming calls professionally Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed Perform opening and closing functions regarding the front desk Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift Attend all required department and club staff meetings Provide a clean, safe and healthy environment for members, guests, and co-workers What We Offer: Insurance: Dental, and Vision though Blue Cross Blue Shield of Illinois 401K: Company match Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer). Continued Education: Access to FFC University courses and discounted certifications. Other Perks: Club Membership: Complimentary access to all FFC locations. Discounts: 25% off Spa, Retail, and Fitness classes. Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more. Inclusive Culture: A welcoming and diverse team environment. Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire. Compensation: $16.60 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Responsibilities

Greet members by name and create a great first impression of the club
Check-in members and guests to the club
Act as liaison between current and prospective members and Membership Department
Answer incoming calls professionally
Field all member questions, concerns, and complaints
Provide additional support to the Membership Experience Manager as needed
Perform opening and closing functions regarding the front desk
Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
Attend all required department and club staff meetings
Provide a clean, safe and healthy environment for members, guests, and co-workers