Front Desk Associate (Weekends) - 21 Turtle Creek
About The Position
Action seeks a service driven Front Desk Associate to join our onsite team at our luxury high rise community, 21 Turtle Creek, located in Dallas, Texas. This role is all about eelvating the resident experience by delivering warm, attentive, and personalized service with exceptional follow through. As the first point of contact, youâll support daily front-of-house operations, assist residents and guests, resolve inquiries with professionalism, and help cultivate a welcoming, community-focused environment. This is an excellent opportunity for individuals who thrive in a hospitality-centric setting and take pride in creating memorable interactions. Schedule: Saturday & Sunday 3:00pm-11:00pm
Requirements
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Minimum of a High School Diploma or equivalent.
- At least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred
- Polished and professional appearance and demeanor
- Upbeat and positive team player attitude
- Strong judgment and solutions-oriented
- Proactive customer service approach
Nice To Haves
- Hospitality Management college students or recent graduates are highly desired
Responsibilities
- Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
- Maintain the appearance of the front desk area, lobby, and main elevators
- Monitor lobby activity and maintain access control
- Provide concierge services
- Complete Daily Activity Report
- Answer and direct incoming phone calls. Receive and distribute resident parcels
- Address resident and guest concerns and questions
- Demonstrate strong understanding of the association's governing documents
Benefits
- Comprehensive health benefits and paid time off package for qualifying employees
- Exclusive employee discounts through ADP Marketplace
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
- medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members
- generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
