Medical Front Desk - Salmon Creek
About The Position
Vancouver Clinic is looking for a Front Desk Representative to join our team! To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments. If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.
Requirements
- High School Diploma or equivalent required
- Minimum of 1 year of customer service experience required
- Excellent phone skills and customer service behaviors
- Strong computer keyboarding skills required
- ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic
- excellent attendance
- ability to multitask
- work well with others as part of a team
- maintain a positive attitude while working in a fast-paced environment
Nice To Haves
- Minimum of 1 year of medical front office experience preferred.
- Experience with Epic preferred.
Responsibilities
- providing excellent customer service to our patients by welcoming and greeting patients and their families
- collecting co-pays
- obtaining and completing insurance information
- answering phone calls
- scheduling appointments
Benefits
- Base Medical, Dental, and Rx Insurance premium is 100% paid for by Vancouver Clinic for full-time employees
- Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
- We also offer a 401k retirement plan, along with an employer matching contribution up to 4%
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
