EXP Front Desk

Campbell Property Management•Boca Raton, FL

21h•$20

About The Position

The Front Desk Associate serves as the primary point of contact for residents, owners, guests, vendors, and staff. This role is responsible for delivering excellent customer service, supporting building operations, monitoring access, and assisting management with administrative and communication tasks to ensure a safe, well-run community.

Requirements

Strong customer service skills
Ability to be diplomatic in adverse circumstances
Strong communication skills, both verbal and written
Reliable
Flexible and work long hours
ALL CANDIDATES MUST UNDERGO A DRUG SCREENING AND BACKGROUND CHECK

Responsibilities

Greet residents, owners, guests, and vendors in a professional and courteous manner
Answer and direct phone calls, emails, and intercom inquiries
Assist residents with general questions regarding building policies, amenities, and services
Log and track resident requests, complaints, and maintenance issues for management follow-up
Monitor building access points, security systems, and visitor logs
Issue and manage guest passes, parking permits, and amenity reservations as required
Verify vendor credentials and notify residents or management of arrivals
Report suspicious activity, safety concerns, or incidents to management or security
Maintain front desk logs, packages, keys, and access fobs
Receive, log, and notify residents of package deliveries
Coordinate with maintenance, security, and management staff
Assist with move-in/move-out procedures and documentation
Monitor common areas and report maintenance or cleanliness issues
Ensure the front desk and lobby areas remain clean, organized, and professional