Front Desk Associate - Grande North

Action Property Management • San Diego, CA

13d • $24 - $25 • Onsite

About The Position

Action Property Management, the leader in community management, is seeking a Full-Time Front Desk Associate to join our team at our luxury high-rise association, Grande North, located in San Diego.

Requirements

• Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
• At least six months of customer service experience. Hospitality, luxury retail or fine dining experience is preferred.
• Polished and professional appearance and demeanor.
• Upbeat and positive team player attitude.
• Strong judgment and solutions-oriented.
• Proactive customer service approach.

Nice To Haves

• Hospitality Management college students or recent graduates are highly desired.

Responsibilities

• Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
• Maintain the appearance of the front desk area, lobby, and main elevators
• Monitor lobby activity and maintain access control
• Provide concierge services
• Complete Daily Activity Report
• Answer and direct incoming phone calls. Receive and distribute resident parcels
• Address resident and guest concerns and questions
• Demonstrate strong understanding of the association's governing documents

Benefits

• Comprehensive health benefits include health and wellness plans, 401(k) with company match, and generous paid time off.
• On-going hospitality and property management training
• Opportunities for career growth and advancement
• Values driven company culture promoting team work and excellence
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role.
• Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees