Front Desk Associate - Grande North

Action Property Management•San Diego, CA

11d•$24 - $25•Onsite

About The Position

Action Property Management, the leader in community management, is seeking a Full-Time Front Desk Associate to join our team at our luxury high-rise association, Grande North , located in San Diego.

Requirements

Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
At least six months of customer service experience.
Polished and professional appearance and demeanor.
Upbeat and positive team player attitude.
Strong judgment and solutions-oriented.
Proactive customer service approach.

Nice To Haves

Hospitality, luxury retail or fine dining experience is preferred.
Hospitality Management college students or recent graduates are highly desired.

Responsibilities

Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction
Maintain the appearance of the front desk area, lobby, and main elevators
Monitor lobby activity and maintain access control
Provide concierge services
Complete Daily Activity Report
Answer and direct incoming phone calls.
Receive and distribute resident parcels
Address resident and guest concerns and questions
Demonstrate strong understanding of the association's governing documents

Benefits

Comprehensive health benefits include health and wellness plans, 401(k) with company match, and generous paid time off.
On-going hospitality and property management training
Opportunities for career growth and advancement

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