Front Desk Associate - SEASONAL
About The Position
Rocky Fork Ranch, a Travel Resorts of America Resort, is a unique campground offering the perfect combination of modern-day amenities and rustic camping. Over 255 campsites, plus over 100 lodging facilities make up the developed portion of Rocky Fork Ranch. Complementing our lodging and campsites are a clubhouse, indoor pool, hot tub, adult lounge, game room, riding stables, hiking trails and much more to help our guests have a great vacation while enjoying our 850 acres of wooded and rolling landscape. Job Description: Front Desk associates are responsible for our guests' reservations and registrations. They also do point of sale for our small gift shop and other administrative duties while delivering a great guest experience.
Requirements
- General knowledge of computer and phone operations
- Excellent guest service skills
- Must be able to stand for long periods of time
- Must be able to communicate effectively over the phone.
Responsibilities
- Provide superior guest service over the telephone and in person by being enthusiastic, attentive, and helpful.
- Greet all guests with a positive attitude and well-groomed appearance, a smile, and proper uniform.
- Follow all guidelines and procedures regarding the handling of registrations and reservations.
- Follow specific cash and credit card handling procedures and properly use all office equipment.
- Make and meet goals set by yourself and supervisor
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
