Front Desk at Day Spa

Hand & Stone - 4301 W William Cannon - Austin, TX • Austin, TX

3d

About The Position

Hand & Stone Massage and Facial Spa is a national leader in massage, facials, and hair removal, with 500+ locations across the U.S. and Canada. Our Arbor Trails location is looking for a Front Desk Associate who knows how to create standout guest experiences and isn’t afraid of sales. If you’re energetic, people-driven, and motivated by goals, we’ll teach you the spa side. You bring the customer service.

Requirements

• 18+ with a high school diploma or equivalent
• Organized, reliable, and detail-oriented
• Strong communicator who can work independently and on a team
• If you like fast-paced environments, people, and getting rewarded for performance—this is your spot.

Responsibilities

• Greet guests and deliver an exceptional front-desk experience
• Meet membership sales goals (hourly + commission)
• Answer phones, schedule appointments, and manage basic admin tasks
• Communicate services, promotions, and retail options clearly
• Maintain spa cleanliness and professionalism
• Work flexible shifts, including evenings/weekends

Benefits

• Competitive hourly pay plus commission
• Contests, bonuses, and growth opportunities
• Ongoing training and clear paths to advancement
• Flexible schedules (part-time or full-time)
• Employee discounts on services, products, and gift cards
• Benefits available, including Medical/Dental/Vision and 401(k)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees