Front Desk

HIGHTOP HEALTH LLC • Smyrna, GA

6d • $15 - $18 • Onsite

About The Position

Georgia Psychiatry & Sleep is now a Hightop Health clinic—a premier outpatient mental health group led by top-tier clinicians with an integrative, comprehensive approach to delivering life-changing treatments—and we’re bringing everything together under one name. This is the next step in our evolution—same dedicated team and same trusted care, just with a unified brand. We're
looking for a driven individual who is passionate about mental health to become our next Front Desk Associate at our Hightop Health Clinic in Smyrna & Douglasville!

Requirements

• Previous experience as front desk admin in a medical office
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks in a fast-paced environment
• Familiarity with phone systems and ability to handle high call volumes
• Excellent organizational skills and attention to detail
• Customer service-oriented mindset with a friendly and professional demeanor

Nice To Haves

• Experience working with Athena or a similar EHR preferred

Responsibilities

• Greet and welcome patients and visitors in a friendly and professional manner
• Answer phone calls and direct them to the appropriate department or individual
• Schedule appointments for patients and manage the appointment calendar
• Collect patient information and update electronic medical records
• Verify insurance coverage and assist with insurance billing processes
• Maintain a clean and organized front desk area
• Provide excellent customer service to ensure patient satisfaction
• Assist with administrative tasks such as filing, faxing, and scanning documents

Benefits

• Medical, dental, vision
• Paid Time Off
• Paid Holidays
• 401K Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed