Front Desk Associate

D1 Training - Brighton • Brighton, MI

21h • Onsite

About The Position

D1, an athletic-based group training facility for adults and youth athletes ages 7 and up is a growing fitness facility in the Brighton area. With membership increasing every day, individuals are needed to support our daily operations. The Front Desk Associate will be responsible for phone and email communications, greeting and supporting member needs in facility, coordination of prospective member bookings, and outreach to prospective clientele. This is a part-time position with an expectation of approximately 15-20 work hours per week. We are particularly interested in individuals with availability in the afternoon and evenings on weeknights, and some Saturday morning or afternoon availability.

D1's mission is to provide the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.

At D1, we define athlete as anyone with a fitness goal. Our promise to our athletes is: “You pick the goal, we help you get there” and we aim to motivate and inspire all to be their best. The culture of D1 separates us as we are all driven to make an impact on those we serve.

Nice To Haves

• 1+ years in sales.
• 1+ years in a customer service setting ideally in the fitness industry.

Responsibilities

• Contribute to our welcoming, supportive atmosphere by serving as the "face of D1" when members enter the facility.
• Making outbound calls daily to prospective members with an emphasis on responsiveness and value.
• Making sure all communications with current and prospective members are logged and managed correctly.
• Provide accurate and beneficial information to members about D1 services to ensure we are providing optimal supports to meet their goals.
• Assist with daily cleaning tasks to maintain a world-class fitness environment for members.
• Willingness to contribute to other tasks as needed in support of overall facility operations.

Benefits

• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Paid time off
• Training & development
• Continuing education provided by D1's team of world-class coaches and fitness-oriented professionals.
• Free membership in our state-of-the-art facility.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed