Front Desk Associate
About The Position
Join the team at Tru by Hilton in Deadwood, SD, where you'll discover compelling reasons to choose us as your workplace: Hilton Specific Travel Discounts: Enjoy exclusive travel discounts through Hilton, making your vacations more affordable and enjoyable. Flexible Scheduling with Cross Training: Experience flexible scheduling and the opportunity for cross-training in multiple departments, providing variety and excitement in your day-to-day tasks. All You Can Eat DoubleTree Cookies: Indulge in the delicious DoubleTree cookies, available for you to enjoy whenever you need a sweet treat. Food and Beverage Discounts: Receive discounts on food and beverage purchases when staying at Hilton hotels, making your stays even more satisfying. Advancement Opportunities: Explore numerous advancement opportunities, ensuring that your career with us is dynamic and fulfilling. Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks: Hotel Discounts: Enjoy reduced rates at LIV properties for your travels. Dining Deals: Get discounts on food and beverages at our outlets. WaTiki® Waterpark Passes: Enjoy family passes for WaTiki® Indoor Waterpark. Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks. Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access. AJ's Wicked Salon & Spa: Enjoy 10% off products and services. Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort. Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe. At Tru by Hilton in Deadwood, SD, you'll find not just a job, but a rewarding career path filled with perks, flexibility, and growth opportunities. Join us and become part of our Hilton family today.
Requirements
- Must be 18 years or older.
- Must have strong computer skills and ability to learn hotel property management system(s).
- Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
- Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
- Working knowledge of MS Office required, hotel property management systems a plus.
- Proven ability to multi-task in a high volume work setting with strong attention to detail and deadlines.
- Dependable with reliable transportation and the ability to work a flexible schedule.
- Ability to stand for extended periods of time.
Responsibilities
- Responsible for making room reservations and checking guests in and out of the Hotel.
- Issues room keys, Pamphlets, discount cards, etc.
- Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
- Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times
- Arranges transportation for guests.
- Compute bills, post charges, collects payment and makes change for guests.
- Runs various reports - hand written and computer.
- Maintain the cleanliness and neatness of the front desk and lobby area.
- Wear a uniform up to property standards and nametag at all times on property.
- Other duties may be assigned to meet business needs.
Benefits
- Hilton Specific Travel Discounts
- Flexible Scheduling with Cross Training
- All You Can Eat DoubleTree Cookies
- Food and Beverage Discounts
- Advancement Opportunities
- Hotel Discounts
- Dining Deals
- WaTiki® Waterpark Passes
- Starbucks Offers
- Juniper at Vertex Sky Bar Access
- AJ's Wicked Salon & Spa: Enjoy 10% off products and services
- Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort
- Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe
- Health / dental / vision / life
- 401k plan with 3% match after one year of employment
- Company-wide discounts on hotel rooms and restaurants
- We offer daily pay to all Associates through ZayZoon!!!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
