Front Desk Associate- Night Audit

North Point Hospitality Group, Inc.

31d

About The Position

What you'll do (mostly this...other duties may be assigned): Greet guests with genuine warmth and professionalism Handle check-ins, check-outs, and reservations with ease Provide local recommendations and insider tips to enhance guest stays Resolve guest concerns with empathy and efficiency Collaborate with housekeeping and other departments to ensure seamless service Keep the lobby and front desk area inviting and organized

Requirements

Must be available to work 11pm-7am shift
Your best professional manner
Ability to delight by anticipating guest needs and responding in a friendly, helpful manner
Ability to display a consistently caring and respectful attitude
Ability to act as a gracious host to guests, vendors and candidates for employment
High School Diploma
2 years' experience in hotel front desk desired

Responsibilities

Greet guests with genuine warmth and professionalism
Handle check-ins, check-outs, and reservations with ease
Provide local recommendations and insider tips to enhance guest stays
Resolve guest concerns with empathy and efficiency
Collaborate with housekeeping and other departments to ensure seamless service
Keep the lobby and front desk area inviting and organized

Benefits

Free Parking- Downtown convenience without the downtown hassle
Excellent Culture & Benefits - Competitive compensation, health coverage, paid time off and a team that celebrates you
Unbeatable Location - Steps from City Market, local boutiques, and the riverwalk. You're not just near the action, you're in it
Room to Grow- We're passionate about developing talent and promoting from within
Cool New Experiences - Great travel discounts
Investment in Your Future- 401k match
Work- Life Balance- PTO after 90 days
What You Need Every Day- Competitive pay

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume