Front Desk - Hansen Orthodontics

Talent For Dental•Blacksburg, VA

22h•$16 - $20•Onsite

About The Position

Join Our Team at Hansen Orthodontics! 📍 Location: Blacksburg, VA We’re looking for a Front Desk Assistant to join our Blacksburg office . Monday through Friday Pay: $16–$20 per hour (based on experience) 🎁 Perks & Benefits: 🏖️ Paid Holidays - Enjoy well-deserved breaks! 📈 401K Plan - Invest in your future! 🩺 Health Benefits - Medical, Dental, Vision, and more! 👕 Uniforms Provided - Dress for success on us! As our Front Desk Assistant, your role is pivotal in ensuring the smooth operation of our bustling practice. Here are your key responsibilities: Remember, your attention to detail and patient-centric approach contribute significantly to our practice’s success!

Requirements

High School Diploma or equivalent (Higher education preferred)
Tech-Savvy - Proficient with modern office software
Multitasking - Juggle tasks with finesse under pressure
Customer Service - Commitment to excellence

Nice To Haves

Have experience in a medical or dental office (preferred)
Communicate clearly and compassionately
Thrive in a fast-paced, team-oriented environment
Love working with children and families!

Responsibilities

Scheduling, rescheduling, and canceling patient appointments promptly.
Confirming patient appointments to maintain an organized calendar.
Handle calls, referrals, and follow-ups like a pro
Greeting Patients: In person or over the phone, ensuring a welcoming experience.
Answering Questions : Providing basic information about medical tests and procedures.
Instructions : Guiding patients on preparation for examinations.
Guide families through treatment plans and financial options
Courteously handling incoming telephone calls and taking messages.
Managing referral appointments and follow-ups.
Collaborate with the clinical team to keep everything running smoothly