Front Desk Assistant- New London

Lake Sunapee VNA•New London, NH

12d

About The Position

Our core values of Community, Compassion, Empowerment, and Excellence are at the heart of our culture and everything we do. These values are personified by the Front Desk Assistant of Lake Sunapee Region VNA & Hospice. The Front Desk Assistant promotes a positive image of the agency while coordinating communications by phone, computer, copier, fax and other technology. Their exceptional customer service and organizational skills help standardize these communications to both internal and external customers efficiently with a smile. Overview: Full-Time Monday - Friday 40 hours per week 8:00am – 4:30pm

Requirements

Proof of Flu vaccination
Reliable transportation
Valid driver's license
Automobile insurance
Physical exam within the last year
Two-step TB test
Experienced in Microsoft Excel (all Microsoft office products preferred)
Represents the culture of the agency with the highest level of customer service
Minimum of high school diploma or equivalent
Minimum one-year experience in standard office procedures and Front Desk Assistant duties

Nice To Haves

Medical terminology and/or knowledge preferred

Responsibilities

Greets people from the community in a professional manner and appearance
Engages in respectful communication (both verbal and written) with team members, patients, family members, and the community
Demonstrates knowledge and ability to manage telephone communications
Demonstrates knowledge and ability to operate office machines (computer, fax, copier, printer)
Distributes messages and relays information to appropriate persons in a timely manner
Receives and processes mail efficiently and accurately
Demonstrates ability to manage multiple tasks while performing the tasks accurately and efficiently
Completes administrative duties and projects
Demonstrates flexibility in role by accepting and performing other duties as required to meet the changing needs of the corporation and its programs
Adheres to agency wide policies
Other duties as assigned