Front Desk Assistant (Advising Center)

Community College of Aurora•Aurora, CO

47d•Onsite

About The Position

The front desk assistant supports the Advising Department (Pathway Advising and Career Services). The front desk assistant will be the first point of contact for students and will work to support the advising team by guiding students to the resources and services that best meet their needs.

Requirements

Excellent communications skills
Comfortable talking with others on the phone and in-person
Positive and supportive attitude
Respect for diversity and inclusion of others
Ability to work productively on a team
Work-study eligible
Must have completed FAFSA on file
Must be enrolled in a minimum six (6) credit hours
Must NOT have yet obtained 1st Bachelor's Degree
Must be seeking an eligible program of study

Responsibilities

Greet, welcome, and assist students with general information and resources
Direct students to appropriate pathway advisors, departments and resources
Answer Incoming Calls, responding to voicemail and e-mails
Schedule advising appointments
Send post-appointment surveys to students
Assemble materials for new student folders, workshops, employers and communities
Organize, maintain and stock materials in the advising office
Assist with other duties as needed
Greet, welcome, and assist students with general information and resources
Direct students to appropriate pathway advisors, departments and resources
Answer Incoming Calls, responding to voicemail and e-mails
Schedule advising appointments
Send post-appointment surveys to students
Assemble materials for new student folders, workshops, employers and
communities
Organize, maintain and stock materials in the advising office
Assist with other duties as needed