Front Desk Agent

Blue Sky Hospitality SolutionsColchester, VT
90d

About The Position

The Hampton Inn by Hilton is looking for a dynamic desk ROCKSTAR to join our Front Office Team. Positions are open for full and part time. Duties include but are not limited to checking guests in and out, creating reservations, answering and directing all calls to the hotel directly, as well as serving as the primary point of contact for all guests, processing payments and managing requests and communications. This role requires excellent customer service, communication, and organizational skills to ensure a positive guest experience and smooth hotel operations by coordinating with other departments and maintaining a tidy lobby.

Requirements

  • Excellent customer service skills
  • Strong communication skills
  • Organizational skills

Responsibilities

  • Checking guests in and out
  • Creating reservations
  • Answering and directing all calls to the hotel
  • Serving as the primary point of contact for all guests
  • Processing payments
  • Managing requests and communications
  • Coordinating with other departments
  • Maintaining a tidy lobby
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service