Front Desk Agent

French Lick Resort • Nashville, TN

88d

About The Position

As a Front Desk Agent, you will be the first encounter for guests, setting the tone for their entire experience and impacting the brand positively. Your genuine warmth and helpful nature will enable you to rise to every occasion, from cheerfully greeting excited families on vacation to handling requests from travel-weary guests with prompt courtesy. You will have many opportunities to brighten someone's day by providing exceptional service.

Requirements

• Excellent English communication skills (reading, writing, speaking)
• Comfortable using a computer and different software
• Ability to stand for long periods and perform continuous movement
• Ability to lift or move up to 20 pounds

Responsibilities

• Provide that critical first impression to guests
• Welcome and serve guests in person and over the phone
• Solve problems and handle guest requests
• Use a computer to check guests in and out
• Handle cash and credit card transactions accurately and confidently

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Long/Short Term Disability
• 401-K
• Supplemental Insurance
• Professional Growth and Development Opportunities
• Travel Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level