Front Desk Clerk I

MOUNTAIN CAPITAL PARTNERSBrian Head, UT
Onsite

About The Position

Mountain View Lodge is seeking a friendly, organized individual to serve as a Front Desk Agent. This seasonal role, from April to September 2026, involves being the first impression for guests by managing reservations, assisting with check-ins and check-outs, and providing helpful service throughout their stay.

Requirements

  • Must be at least 18 years old.
  • Has a high school diploma or GED.
  • Must be able to pass a background check.
  • Possesses strong verbal and written communication skills.
  • Can work flexible shifts, including weekends, holidays, and evenings as needed.
  • Handles guest concerns with patience and professionalism.
  • Ability to sit for long periods of time, and lift up to 50 lbs.
  • Is detail-oriented, reliable, and team-oriented.
  • Ability to use a computer professionally and efficiently.

Responsibilities

  • Manage phone and online reservations with accuracy and efficiency.
  • Register guests and collect required information upon arrival.
  • Provide guests with info about rooms, rates, amenities, and local recommendations.
  • Process payments, verify credit card details, and maintain accurate records.
  • Coordinate guest questions or concerns with professionalism and care.
  • Coordinate with housekeeping to ensure rooms are guest-ready.
  • Complete additional duties as assigned to support team operations.

Benefits

  • Free Brian Head Resort summer mountain bike season pass + access to partner mountains.
  • Discounts on Brian Head Resort food, retail, and bike rentals.
  • Meet great people and make a difference!
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