FRONT DESK AGENT

Expotel Hospitality • Houma, LA

6d

About The Position

We are seeking a highly motivated and professional Front Desk Agent to join our team at Radhe Kishan Inc. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable. You will be the first point of contact for our guests and will play a crucial role in creating a positive first impression of our establishment.

Requirements

• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including weekends and holidays
• Proficient in Microsoft Office and basic computer skills
• Ability to stand for extended periods of time

Nice To Haves

• Previous experience in a hotel or hospitality industry
• Fluency in multiple languages
• Experience with hotel management software

Responsibilities

• Greet guests and provide them with a warm welcome upon arrival
• Check guests in and out of the hotel, ensuring accuracy of all information
• Answer phone calls and respond to guest inquiries in a timely and professional manner
• Handle guest complaints and resolve issues effectively and efficiently
• Maintain a clean and organized front desk area

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees