Front Desk Agent (Part Time)

Canyon Ranch•Las Vegas, NV

5h•$15

About The Position

Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of Guests, with established wellness destination resorts in Tucson, Arizona, Lenox, Massachusetts, and Dallas Ft. Worth Texas Guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North Americas largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a 13-time winner of Travel + Leisure’s Best Spa Award, an 11-time recipient of the Condé Nast Traveler Best Destination Spa Award, and both wellness resorts were named in the 2019 U.S. News & World Report Best Hotels rankings.

Requirements

High School diploma or equivalent
experience with cash handling, computer knowledge, and minimum of one-year customer service experience
excellent customer service and positive interpersonal skills, including ability to facilitate and mediate sensitive matters and/or confrontational situations
ability to develop and maintain satisfactory and effective relationships with all levels of management and staff members
good judgment and the ability to maintain confidentiality
strong organizational and computer skills, and attention to detail

Nice To Haves

Prior hospitality and/or sales experience, preferably at a luxury level

Responsibilities

greet our guests and inspire them to make the most of their Canyon Ranch experience
generating revenue and meeting sales goals by sharing information about our services and pairing them with the appropriate service enhancements that are designed to restore, renew, and refresh
book, alter, and recap services to guests and include detailed notes regarding services
actively welcome guests with a smile and enthusiasm and check-in for appointments and services
accurately handle guest transactions including cash handling, credit card charges, room charges, gift certificates, comps, etc.

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