Front Desk Agent

A&R GROUP • Mobile, AL

28d

About The Position

Front Desk Agent – Be the Friendly Face of Our Hotel!
Our hotel isn’t just a place to stay—it’s a place where travelers feel at home. And we need YOU—a warm, welcoming, and organized Front Desk Agent—to help create those great guest experiences every single day. If you’re someone who can juggle check-ins, give great local recommendations, and brighten someone’s day with just a smile—let’s talk!

Open the Door to a Great Opportunity! If you want a job where every shift brings something new, where you’re truly appreciated, and where you can grow into a bigger role, apply now and let’s get started!
We can’t wait to welcome you to our team!
A&R Group provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
To ensure equal employment opportunities to qualified individuals with a disability, A&R Group will make reasonable accommodations for the known disability of an otherwise qualified individual, unless undue hardship on the operation of the business would result. Employees who may require a reasonable accommodation should contact the Human Resources Department to begin the ADA interactive process.

Requirements

• Are a people person with a positive attitude (bonus points for a great smile!)
• Can multitask like a pro, even during busy check-in times
• Are dependable, punctual, and ready to learn
• Have basic computer skills and can handle simple systems (we’ll train you!)
• Are cool with working evenings, weekends, or holidays (we’re 24/7!)
• Want a job where your effort and personality actually matter
• You’re organized, dependable, and manage your time like a pro
• People skills are your thing—you’re a great communicator who genuinely enjoys helping others
• Quick on your feet and cool under pressure—you don’t back down from a challenge
• You’re flexible and ready to roll with a schedule that may include early mornings, nights, weekends, and everything in between
• During busy seasons, you’re ready to jump in for extra hours if needed—teamwork makes the magic happen
• Guest satisfaction is your priority—you go above and beyond to make someone’s day
• Accuracy, speed, and attention to detail? You’ve got them all
• Physically active and comfortable moving around the hotel—on your feet, bending, walking, and staying in motion
• Professional, ethical, and always ready to do the right thing
• You take pride in great service and know how to leave a lasting impression
• Quick to learn, eager to grow, and not afraid of hard work
• You work just as well on your own as you do with a team—because you're all about making things happen
• You’ll be active and on the move—using your whole body to lift, carry, organize, and restock
• Expect to be on your feet a lot—this isn’t a desk job, and that’s part of the fun
• Comfortable lifting up to 25 lbs. and handling moderate physical activity throughout the day
• You'll be making frequent, repeated movements—shoulders, elbows, hands, both below waist and overhead
• You’ll need basic math skills for tasks like inventory tracking, restocking, and small daily calculations

Nice To Haves

• Experience in hospitality? That’s a plus—but if you’ve got the passion and work ethic, we’ll show you the ropes

Responsibilities

• Greet guests like family. Be the first impression and the go-to person during their stay.
• Handle check-ins & check-outs. Smooth, quick, and friendly—just the way guests like it!
• Answer phones and questions. Whether it’s a wake-up call or the best taco in town, you’ve got the info.
• Coordinate with housekeeping and maintenance. Teamwork makes the dream work.
• Solve problems on the fly. Room key not working? Need extra pillows? You're the hero they’ll remember.
• Take payments and handle reservations. Accurately, efficiently, and with a smile.

Benefits

• Fun team vibes. We laugh, we hustle, we celebrate wins.
• Flexible hours. Full-time or part-time—let’s find what works for you.
• You’re not just a number. We actually know your name, and we care about your success.
• Growth potential. Many of our managers started at the front desk—this could be step one on your career ladder!
• Perks. Bonuses for great performance, discounts on stays, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed