Front Desk Agent - Overnight

KemperSports
Onsite

About The Position

Audit, balance, and report on the various areas of the hotel (e.g. food and beverage outlets, rooms, front desk, golf shop, etc.) to provide accurate, timely information and to ensure IHR and Hotel policies and procedures are followed and to prevent fraud.

Requirements

  • High School Education or equivalent experience.

Nice To Haves

  • Accounting background preferred, but not required.

Responsibilities

  • Audit, balance, and report on all outlets (e.g. restaurants, banquets, room service, golf shop, rooms, front desk) cash and credit operations to include but not limited to settling credit cards, verifying user cash data, house account charges, postings, etc. and reset all registers to ensure accurate, timely information.
  • Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, to ensure accuracy and verify proper cash handling procedures are followed.
  • Audit, balance and prepare, verify, and report on Room statistical information to provide rooms management with a picture of how they are performing.
  • Prepare and input revenue and settlement statistics for the preparation of daily reports.
  • Run night audit final after insuring all revenues are in balance nightly.
  • Perform the duties of a Front Desk Clerk including express checkouts.
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