Front Desk Agent
About The Position
We’re looking for a friendly, customer-focused Front Desk Agent to join our Hilton family. As the first point of contact for our guests, you’ll create a warm and memorable experience from check-in to check-out. If you love helping people and have a passion for hospitality, we’d love to meet you! What You’ll Do Welcome guests with a genuine smile and friendly attitude Check guests in and out, manage reservations, and handle payments Provide helpful information about hotel amenities and local attractions Answer calls, handle guest requests, and resolve concerns with care Work closely with other team members to ensure a smooth guest experience
Requirements
- 2 years prior front desk, receptionist, or hospitality experience preferred
- A positive attitude and strong communication skills
- Great attention to detail and organizational skills
- Ability to multitask and remain calm under pressure
Nice To Haves
- Experience with Hilton PEP system a plus
Responsibilities
- Welcome guests with a genuine smile and friendly attitude
- Check guests in and out, manage reservations, and handle payments
- Provide helpful information about hotel amenities and local attractions
- Answer calls, handle guest requests, and resolve concerns with care
- Work closely with other team members to ensure a smooth guest experience
Benefits
- Competitive pay and great team environment
- Hilton travel discounts worldwide
- Excellent benefits for you and your family
- A culture of teamwork, recognition, and opportunity
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
