SEASONAL - Front Desk Agent
About The Position
The Edgewater Hotel is seeking a Front Desk Agent to join our team! The Front Desk Agent's duties will include (but not limited to): Provide excellent guest service and problem resolution to AAA Four Diamond standards. Check guests in and out. Follow checklists, run reports, handle cash and other payments, make reservations for walk ins. Effectively communicate guest requests to other departments, and resolve guest issues promptly with a positive outcome. SCHEDULE: Shifts are as early as 7:00am and end as late as 11:00pm. This position will require mostly PM shifts, including weekends and holidays. This is a seasonal position of expected dates being 5/1 to 9/1. Subject to change RATE OF PAY: $26.75-26.75 per hour WHAT WE OFFER: COMPETITIVE WAGES AND AWESOME PERKS! $50 Insurance Package - Medical/Dental/Vision individual and family coverage Retirement plan Paid days off - holidays/personal/vacation/sick Valet Parking - reduced rate Uniform Provided with complimentary dry cleaning Complimentary Meal with paid breaks Bus Pass Reimbursement Program - 50% of bus and ferry transportation reimbursed Travel Discounts - Hotel and Restaurant discounts for you & your friends/family all over the country. Recognition Programs, such as gift cards, incentives, and career growth opportunities. OUR CULTURE: Individual Distinction, Collective Soul The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our associates. What makes us The Edgewater Hotel lies within our team. We are a group of individuals that share a passion for hospitality. We let our personalities shine and we like to have fun. In fact, having fun is so important to us that it is included in our corporate core values statement. ABOUT US Originally built for the 1962 World's Fair, The Edgewater Hotel has marked its place in history as the host to many famous names in the music scene from The Beatles to Blondie. Embraced by Elliott Bay, The Edgewater stands watch over the Olympic Mountains and Seattle skyline. Practically floating on water, the hotel boasts an authentic Pacific Northwest experience including aluminum exteriors, natural wood interiors and river-rock fireplaces. This classic landmark is defined through its culture and distinctive atmosphere.
Requirements
- Must have customer service experience and computer skills.
- Personable and professional phone demeanor and clear enunciation.
Nice To Haves
- Hotel experience with a similar property is preferred.
- Springer Miller knowledge a plus!
Responsibilities
- Provide excellent guest service and problem resolution to AAA Four Diamond standards.
- Check guests in and out.
- Follow checklists, run reports, handle cash and other payments, make reservations for walk ins.
- Effectively communicate guest requests to other departments, and resolve guest issues promptly with a positive outcome.
Benefits
- $50 Insurance Package - Medical/Dental/Vision individual and family coverage
- Retirement plan
- Paid days off - holidays/personal/vacation/sick
- Valet Parking - reduced rate
- Uniform Provided with complimentary dry cleaning
- Complimentary Meal with paid breaks
- Bus Pass Reimbursement Program - 50% of bus and ferry transportation reimbursed
- Travel Discounts - Hotel and Restaurant discounts for you & your friends/family all over the country.
- Recognition Programs, such as gift cards, incentives, and career growth opportunities.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
