Front Desk Agent - Marina (Seasonal)
Landry's, LLC.•Atlantic City, NJ
5h•$16 - $17
About The Position
A Front Desk Agent is responsible for welcoming and providing friendly service to guests of the Golden Nugget hotel and casino.
Requirements
- High School Diploma required.
- Prior computer experience required
- Must be guest oriented and have excellent customer service skills.
- Ability to stand for extended periods of time.
Nice To Haves
- Two or more years of office administration experience preferred.
Responsibilities
- Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
- Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
- Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
- Provides professional, attentive service to all marina guests.
- Assists in answering guests’ inquiries concerning accounts and general hotel information.
- Registers guests, assigns slips, receives and disseminates guests’ messages and mail.
- Also responsible for posting to guest accounts as appropriate.
- Secures bank, makes change, accepts payments from guests in settlement of accounts, and deposits as per established policies and procedures.
- Other duties as assigned.
Benefits
- Positive and respectful work environment where diversity is valued
- Generous employee discounts on dining, retail, amusements, and hotels
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
