Front Desk Agent, Holiday Inn Express
Landmark Hotel Group•Hampton, VA
6d•Onsite
About The Position
Join Our Team as a Guest Services Representative! Do you love helping people and making their day special? Then we have the perfect job for you! We are looking for a friendly and enthusiastic Guest Services Representative to join our hotel team.
Requirements
- Great Attitude: Always cheerful and ready to help.
- Good Communication Skills: Can talk and listen to guests clearly.
- Problem Solver: Quick thinker who can handle any situation.
- Team Player: Work well with other team members to provide great service.
- Professional Appearance: Ensure uniform and personal appearance are clean and professional.
- Confidentiality: Maintain confidentiality of proprietary information; protect company assets.
Responsibilities
- Welcome Guests: Greet every guest with a warm smile and help them check into their rooms.
- Answer Questions: Be the go-to person for guests who need information about the hotel or local attractions.
- Solve Problems: Help guests with any issues or requests quickly and efficiently.
- Assist with Reservations: Help guests book their stay and ensure they have everything they need.
Benefits
- Bonus money for doing a great job
- Discounts for you, and even your friends and family
- Training and Development Opportunities
- 401(k) with company match, Life insurance
- Generous Paid Time Off
- Health Coverage: Medical, Dental, Vision
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
