Front Desk Agent
Style Netbox•Houston, TX
•$27 - $31
About The Position
We are seeking a professional and personable Front Desk Agent to join our dynamic team and serve as the first point of contact for our guests. In this role, you will be responsible for creating a warm and welcoming environment, ensuring all guests receive exceptional customer service from the moment they arrive.
Requirements
- High school diploma or equivalent; hospitality-related education is a plus.
- Previous experience in a front desk or customer service role preferred.
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and professional under pressure.
- Basic computer proficiency and experience with reservation software.
- Availability to work flexible hours, including weekends and holidays.
Responsibilities
- Greet and welcome guests promptly and courteously upon arrival.
- Manage guest check-ins and check-outs efficiently and accurately.
- Handle reservation bookings, cancellations, and modifications.
- Respond to guest inquiries and provide information about our services and facilities.
- Maintain accurate records of guest accounts and transactions.
Benefits
- Competitive hourly wage ($27 - $31 per hour).
- Opportunities for professional growth and career advancement.
- Collaborative and creative work environment.
- Access to company events and networking opportunities.
- Paid time off and company-recognized holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
