Front Desk - Hotel Weyanoke

Hotel Weyanoke • Farmville, VA

2d • $13

About The Position

At Hotel Weyanoke, the front desk isn’t just a workstation — it’s where first impressions are made, stories begin, and lasting memories are created. We’re looking for a Front Desk Agent who loves people, thrives on service, and understands that hospitality is more than a job — it’s a calling. As the face of our historic hotel, you’ll deliver on our promise: “From Our Family to Yours, We Deliver Exceptional Experiences Every Step of the Way.” You’ll be the welcoming presence our guests remember long after checkout.

Requirements

• High School Diploma required
• 1–2 years of hotel front desk experience preferred
• Strong computer skills (Microsoft Word, Excel, Google Applications)
• Excellent communication, organization, and attention to detail
• Ability to work independently and as part of a team
• Calm, professional problem-solver who enjoys a fast-paced environment
• Must be friendly (seriously — nice matters here )
• Ability to stand for long periods and lift up to 40 lbs
• Flexible availability, including mornings, evenings, weekends, and holidays

Nice To Haves

• Experience with hotel systems such as RoomKey is a plus

Responsibilities

• Greet, check in, and check out guests with warmth and professionalism
• Create a positive first impression through polished appearance and genuine hospitality
• Manage reservations, room assignments, billing, and payments
• Answer phones and assist guests with hotel services, amenities, and local recommendations
• Maintain accurate room status by coordinating with housekeeping and maintenance
• Handle guest concerns with empathy, professionalism, and follow-through
• Balance cash drawers, complete shift reports, and maintain daily logs
• Sell rooms to walk-in guests and promote available rates and packages
• Receive and distribute guest mail, packages, and messages
• Maintain a clean, organized, and welcoming front desk area
• Uphold ECHO Teamwork values and Lean Management principles
• Lead by example with confidence, energy, and a positive attitude
• Support food & beverage and hospitality teams as needed

Benefits

• Work in a beautiful, historic property with a strong team culture
• Be part of the Taylor Hospitality family
• A supportive, team-oriented environment where attitude matters
• Opportunity to grow within hospitality and customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED