Front Desk Agent

Westgate Resorts•Mesa, AZ

11h•$17

About The Position

Pay rate: $17 / hour - Use our Daily Pay benefit and get access to your pay as you need it. Must be available to work any shifts assigned, including evenings and overnights. Discover an extraordinary oasis nestled amidst the breathtaking Sonoran Desert landscape at Westgate Painted Mountain Golf Resort . Situated alongside an immaculate 18-hole championship golf course, our resort invites you to bask in the warmth of the sun while marveling at the stunning vistas of Mesa, Arizona's third-largest city. As a valued member of the Westgate Painted Mountain team, you will play a pivotal role in crafting unforgettable guest experiences at our illustrious resort. There are no do-overs with vacations. As the Front Desk Agent , you will anticipate the needs of our guests and exceed their expectations at every opportunity. You understand that every check-in is the first impression, and every check-out is a chance to leave a lasting positive impression. As the Front Desk Agent with Westgate Resorts, you will be part of an award-winning brand! Job Description As a Front Desk Agent, you will efficiently check guests into and out of the resort by performing the following duties, in addition to offering impeccable customer service.

Requirements

Must be able to work full-time, flexible schedule, weekends and holidays.
Must be able to lift up to 15lbs.
Must be able to stand for long periods of time.
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Excellent customer service skills
To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently.
Additionally, the person must possess and adhere to the following core values: Integrity Passion Work Ethic
Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
Required to pass a background check, drug test, and prove eligibility to work in the United States

Responsibilities

Greets, registers, and assigns rooms to guests, issuing room keys
Keeps records of room availability and guests' accounts.
Computes bills, collects payments, and makes changes for guests.
Ability to listen to and find solutions for guests’ challenges

Benefits

Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs