Front Desk Agent
About The Position
Welcome to the vibrant heart of Southaven, MS, where Southern charm meets a thriving community, just a stone's throw from the musical pulse of Memphis. Here at Residence Inn Memphis Southaven, we're not just offering a job; we're inviting you to be a part of a family that values joy, connection, and a spirit of hospitality that is as warm as our Mississippi sun! Imagine starting every workday with a smile, knowing you're about to make a real difference. You're not just checking guests in and out; you're the first sparkling impression and the fond farewell, the heartbeat of their experience. Every interaction is your chance to shine and make our guests feel like part of the family, all while surrounded by the bustling energy and rich culture of our locale. Role Highlights Deliver that critical first impression with a blend of welcoming charm and professional efficiency. Engage with guests from around the world, both in person and over the phone, making every interaction memorable. Solve problems with a smile, and manage reservations with a click—using the latest technology to ensure a seamless experience for all. Our team members are the backbone of our operations, and we support each one like family. Whether it's your knack for solving puzzles or your joy in meeting new people, here, your skills are celebrated and your professional growth nurtured.
Requirements
- Success here means having a flair for communication and a comfort with technology.
- Fluent English skills are a must, as you'll often toggle between conversational delights and digital efficiencies.
- This dynamic role keeps you on your toes, occasionally requiring you to lift up to 20 pounds or lend a hand where it's most needed.
Responsibilities
- Deliver that critical first impression with a blend of welcoming charm and professional efficiency.
- Engage with guests from around the world, both in person and over the phone, making every interaction memorable.
- Solve problems with a smile, and manage reservations with a click—using the latest technology to ensure a seamless experience for all.
Benefits
- Medical, Dental, and Vision Insurance
- Life and Disability Coverage
- 401-K and Supplemental Insurance
- Opportunities for Professional Growth and Development
- Competitive Compensation Based on Experience
- Exclusive Travel Discounts to Explore the World
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
