FRONT DESK - FRONT DESK AGENT
About The Position
Be an ambassador to and advocate for the guest experience, from arrival to departure and everything in between. To act as a liaison between the property, the city, the state and the resort guests. This will include directing the guests to any department on property for assistance; to assist the guests in any way, to include reservations, on and off property (i.e., for sleeping rooms, dinner, sports, theater, etc.), arrange transportation to and from the airport, around town, around the state and to assist guests with any services they may need.
Requirements
- Two years experience as a Concierge or Front Desk Agent, at a private club or a AAA and/or Mobile rated hotel.
- A valid driver’s license required.
- Previous customer service skills or hotel/resort experience preferred, check in/out guests and provide high quality guest service.
- Computer skills, general cashiering/ concierge duties as well as a valid drivers license required.
- Thorough knowledge of the Jacksonville area and general knowledge of the State of Florida; working knowledge of the concierge position, assisting guests and members in a professional manner.
Benefits
- Vacation Pay
- Holiday Pay
- Sick Pay
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- Dry Cleaning/Laundry
- Free Parking
- Employee Café
- 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
