Front Desk Agent
About The Position
Seeking reliable, initiative taking and problem solving Front Desk personnel. These associates would be responsible for greeting and registering our guests, providing prompt and courteous service, closing out guest accounts upon completion of stay and providing information regarding hotel facilities as well as guest accommodations. Our Front Desk staff represents the hotel throughout all stages of the guest's stay, determines a guests reservation status and identifies how long the guest will stay. They also assist guests with accommodating special requests whenever possible, assign guests rooms and strive to excel in meeting Marriott's high standards of quality.
Responsibilities
- Greeting and registering guests
- Providing prompt and courteous service
- Closing out guest accounts upon completion of stay
- Providing information regarding hotel facilities as well as guest accommodations
- Determining a guests reservation status
- Identifying how long the guest will stay
- Assisting guests with accommodating special requests whenever possible
- Assigning guests rooms
- Striving to excel in meeting Marriott's high standards of quality
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
