Front Desk Agent - Franchise

Hilton Technologies • Addison, TX

6d

About The Position

We are seeking a dedicated Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you are a friendly and organized individual with a passion for hospitality, we would love to have you on board. Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply now to embark on a rewarding career in the hospitality industry.

Requirements

• Previous experience in customer service or hospitality management preferred(Hilton)
• Excellent communication skills
• Ability to work well under pressure
• Proficiency in using phone systems and computer software
• Strong attention to detail
• Bilingual or multilingual skills a plus
• Knowledge of front desk operations and guest relations
• Flexibility to work varying shifts, including nights and weekends

Responsibilities

• Greet guests in a friendly and professional manner
• Check guests in and out efficiently
• Answer phone calls and assist with inquiries
• Handle guest requests and concerns promptly
• Process payments and maintain accurate records
• Provide information about hotel services and amenities
• Assist with night audit procedures as needed
• Maintain a clean and tidy front desk area

Benefits

• $15 Per Hour for experiance Candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees