Front Desk Agent
About The Position
Accurately posts all charges to guest's bills. Checks all guests in and out of the resort based on established procedures. Promotes activities and special events the facilities. Provides accurate and complete information about the resort and the surrounding area. Answers guest questions and provides directions. Accountable for all cash, checks and credit card receipts. Accountable for all printed folios and required supporting paperwork. Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency. Assists with faxing, copying and message taking duties. Promptly answers the phone and direct calls to the appropriate location. Regular and reliable attendance Performs other duties as required.
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Knowledge of lodging system application.
Responsibilities
- Accurately posts all charges to guest's bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance
- Performs other duties as required.
Benefits
- Medical Plans
- Prescription Plan
- Critical Illness Insurance
- Accident Injury Insurance
- Hospital Care Insurance
- Dental Insurance
- Vision Insurance
- Wellness Support
- Health Savings Account
- Flexible Spending Accounts
- Basic Life and AD&D Insurance
- Voluntary Short-Term Disability Insurance
- Identity Theft Insurance
- Employee Assistance & Wellness Support Program
- 401(k)
- Pet Insurance
- Legal Assistance
- PTO
- Equal Opportunity Employer
- This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
