Front Desk Agent

armorfireservices llc

24d

About The Position

Armorfireservices LLC is looking for a friendly and professional Front Desk Agent to be the first point of contact for our clients and visitors. In this role, you will greet and assist customers, answer inquiries, and provide critical support to our office operations. The Front Desk Agent will play an essential role in creating a welcoming environment, ensuring that all guests receive exceptional service from the moment they enter our office. If you have a passion for customer service and enjoy working in a dynamic environment, we encourage you to apply to join our dedicated team at Armorfireservices LLC.

Requirements

High school diploma or equivalent is required; prior experience in a customer service or front desk role is a plus.
Strong communication skills, both verbal and written, for effective interactions with clients and colleagues.
Professional demeanor with a friendly and welcoming attitude.
Ability to multitask and manage time effectively in a busy environment.
Proficient in using office equipment and basic computer skills, including Microsoft Office Suite.
Attention to detail and strong organizational skills.
Ability to maintain confidentiality and handle sensitive information professionally.

Responsibilities

Greet and welcome visitors as they arrive, ensuring a positive first impression.
Answer phone calls and respond to inquiries regarding our services, scheduling, and general information.
Assist with scheduling appointments and managing calendars for team members as needed.
Maintain the front desk area, ensuring it is organized and presentable.
Handle incoming and outgoing mail and packages promptly and efficiently.
Provide administrative support as needed, including data entry and maintaining organized records.
Collaborate with team members to ensure seamless office operations and customer service.

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