Front Desk Agent
About The Position
Kona Kai San Diego Resort is a boutique urban resort located on Shelter Island. With 170 guestrooms, Kona Kai Resort is home to Vessel Restaurant + Bar, SpaTerre, a marina and a private club, all located just minutes from downtown San Diego. We are currently seeking a positive, hard-working, self-motivated individuals to join our fantastic team as our Front Desk Agent at our island-inspired resort. The Kona Kai San Diego is part of Noble House Hotels & Resorts: a curated collection of 20 unique hotels around the USA, distinctly unique in location and soul. Our best performers are independent thinkers, get creative and make decisions without too many corporate SOPs. They tend to be goal-oriented, financially sound, with a fair amount of grit. We look for people with high integrity and a positive, flexible mindset. Our properties are not one-size-fits-all. And neither are our people. We are currently seeking an individual who wants to be part of the Kona Kai culture and serve with a purpose. We are seeking a Front Desk Agent to assist us in creating a world-class environment that will enable our guests to connect with our fine establishment. The Front Desk Agent is a key dynamic position in the resort's Rooms Division. As the Front Desk Agent, your friendly, energetic and professional personality will be the face of the arrival team. In this position, you will assist our guests with check-in, out and any request they have during their stay. Your standard response will become “yes, absolutely!”.
Requirements
- Flexibility with Schedule. (AM, PM & Overnight)
- Maintain Positive relations with our valuable guests and team members.
- Desire to learn and deliver guest service experience.
- Ensure high level of service is always maintained.
- Computer literacy; Word, Excel & Property Management Systems.
- Must be well groomed.
- Must be punctual and ready to start their day.
- Strong communication skills.
- Maintains a clean and tidy work environment.
- Must be able to multitask.
- Lastly, “Have Fun!”
Nice To Haves
- Hospitality experience preferred
Benefits
- Pay Rate of $23.55
- Overtime rate of $35.33 per hour
- Meal provided every shift--save an extra $10/day
- Great travel discounts at hotels across CA and throughout US
- Entry level position into the hospitality industry
- Career advancement opportunities
- Tips and incentives are part of the job!
- Pay before Payday!
- Travel discounts at partner Noble House Hotels around the country
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
