Front Desk Agent

Lane Avenue Wellness CenterColumbus, OH
379d$37,440 - $41,600

About The Position

The Front Desk Agent at Lane Avenue Wellness Center is responsible for managing front-desk operations, providing excellent customer service to patients, and ensuring a welcoming environment. This role is essential for facilitating patient interactions and supporting the overall efficiency of the wellness center.

Requirements

  • Energetic and positive personality
  • Strong phone etiquette
  • Ability to engage with a variety of people and patient situations

Responsibilities

  • Greet new and returning patients
  • Field patient questions and provide information
  • Answer phone calls and manage inquiries
  • Schedule appointments for patients
  • Promote office events and initiatives
  • Scan files and maintain patient records
  • Process payments and handle financial transactions

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Vision insurance
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