Front Desk Agent
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
As a Front Desk Agent at Country Inn & Suites by Radisson in Bothell, Washington, you will play a crucial role in delivering exceptional customer service and ensuring a positive experience for all guests. This full-time position requires a fast, fun, and friendly individual who embodies the cultural values of Choice Hotels, including welcoming and respecting everyone, being bold and quick, listening, being curious, and showing integrity. Your primary responsibilities will include checking guests in and out, managing guest experiences, and providing information about the hotel and surrounding areas. You will also be responsible for processing financial transactions, accommodating special billing needs, and maintaining confidentiality and respect for all patrons. In addition to your front desk duties, you will create an energetic environment for both guests and team members, ensuring that all guest concerns and requests are handled diligently. You will be expected to stay informed about hotel activities, events, and local happenings to provide accurate information to guests. The role also involves upselling hotel services to drive revenue, communicating effectively with all hotel departments, and preparing daily logs for management. You will assist supervisors and managers with additional tasks as needed, contributing to a collaborative team atmosphere. This position offers a competitive compensation starting at $20.00 per hour, based on experience, along with health benefits and opportunities for growth into a supervisory role. Employee discounts on thousands of hotels, a 401k retirement program, commission on upsells, and free parking are also part of the benefits package.
