Front Desk Agent

Beyond Skin Dermatology LLC-posted about 1 year ago

$39,520 - $43,680/Yr

Full-time • Entry Level

Aurora, CO

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Beyond Skin Dermatology is seeking a highly motivated and professional Front Desk Associate to join their growing dermatology practice in Aurora, CO. This role is essential for creating a welcoming environment for patients and ensuring smooth daily operations. The ideal candidate will have a passion for customer service and a desire to gain experience in a healthcare setting.

Greet patients and visitors warmly and professionally
Manage patient check-ins and check-outs, ensuring a smooth and efficient process
Schedule appointments and maintain accurate patient records
Answer phone calls and respond to patient inquiries with courtesy and efficiency
Process payments and handle billing inquiries
Coordinate patient flow with medical staff to optimize appointment schedules
Maintain a clean and organized reception area
Support administrative tasks and other duties as needed

Strong communication and interpersonal skills
High level of professionalism and a strong commitment to patient confidentiality
Excellent organizational skills and attention to detail
Ability to multitask and handle a fast-paced work environment
Friendly and approachable demeanor
Basic computer skills and familiarity with office equipment

Previous experience in a front desk or customer service role is a plus
Experience in dermatology or using EZ Derm is preferred
Bilingual in Spanish or Korean is preferred

Employee discount
Free parking
On-the-job training
Opportunities for advancement
Paid time off
Paid training
Professional development assistance
Wellness program

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