Front Desk Agent

$37,440 - $41,600/Yr

Oms Associates - Southwest Ranches, FL

posted 14 days ago

Full-time - Entry Level
Southwest Ranches, FL
Ambulatory Health Care Services

About the position

We are seeking a Front Desk Agent who is enthusiastic and organized, with excellent communication skills. This role involves greeting patients, managing appointments, and providing exceptional customer service in a fast-paced environment. The ideal candidate will be looking for a long-term career and growth within the company.

Responsibilities

  • Greet and welcome patients in a friendly and professional manner
  • Check-in and check-out patients efficiently and accurately
  • Answer phone calls and respond to patients inquiries
  • Provide information about procedures
  • Handle patients feedback and resolve issues promptly and effectively
  • Process payments and maintain accurate records
  • Ensure front desk and waiting area clean and ready for patients
  • Maintain a neat and organized front desk area

Requirements

  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Multilingual skills are a plus
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Strong problem-solving skills and ability to remain calm under pressure
  • Proficient in using computer systems and software applications

Nice-to-haves

  • Experience in retail sales
  • Knowledge of Spanish

Benefits

  • 401(k)
  • Health insurance
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