Front Desk Aesthetic Coordinator - Medical Aesthetics

Alchemy 43•Newport Beach, CA

4d•$26•Onsite

About The Position

The Front Desk Aesthetic Coordinator position requires polished and professional beauty-loving individuals who have a love for sales, beauty, and customer service. The Front Desk Experience Coordinator is responsible for communicating directly with clients, selling retail products and managing the daily happenings at the location and deliver a successful experience for the client, anticipating their needs from the moment they book the appointment to post-treatment follow up.

Requirements

Warm friendly welcoming demeanor
Exceptional customer service experience
Cheerful upbeat and can-do attitude
Retail experience
Proven selling and consultative skills
Strong communication skills both verbal and written
Detail-oriented
Hold a high level of professionalism when interacting with clients, patients and colleagues
Comfortable discussing pricing program with clients
Proficiency with IT systems, Word, Excel and other software skills
Start-up minded, readiness to help with all aspects of launch
MUST be available to work a flexible schedule as we are open evenings and weekends

Responsibilities

Greet and assist clients offering exceptional customer service and a willingness to help
Create a positive environment that keeps clients coming back for more
Deliver product knowledge
Retain and develop client relationships
Assist in maintaining sales goals
Set up client appointments and continually follow up
Assist colleagues and be a strong team player
Ensure sales floor is maintained on a constant basis
Understand all company systems and policies
Be enthusiastic and be willing to provide solutions to client requests
Provide feedback on product selling and best sellers
Assist with in-store events and promotions
Act as an in-house point of contact for marketing opportunities and brand influencers