Front Desk Administrator

$33,280 - $41,600/Yr

USA Sports Medicine - Aventura, FL

Full-time - Entry Level

Aventura, FL

Ambulatory Health Care Services

About the position

The Front Desk Administrator at USA Sports Medicine will play a crucial role in the administrative operations of the clinic, ensuring a smooth workflow and high-quality patient care. This position involves managing patient interactions, scheduling appointments, and handling various administrative tasks under the supervision of the Clinical Director and Practice Manager.

Responsibilities

• Answer high volume of phone calls
• Schedule patient appointments and complete new patient intake procedures
• Distribute forms and paperwork and check them over to ensure that required fields are completed properly
• Greet patients and other visitors when they arrive
• Collect co-pays, coinsurance and self-pay payments
• Complete pre-authorizations and referrals to physicians/imaging
• Work with other team members to implement systems, programs, and processes
• Manage inventory of necessary office supplies and coordinate reordering
• Assist the clinic in managing patient flow: check, check out, recalls, etc.
• Perform additional administrative duties as needed

Requirements

• Bilingual in Spanish and English
• 1+ years of experience working in a healthcare administrative setting
• 1+ years of experience in electronic health records software
• Excellent computer skills in Microsoft Office Suite, including email
• Ability to multitask and manage time effectively
• Outgoing and vibrant personality
• Quick learner that's able to work independently
• Associate's degree preferred

Benefits

• Health insurance
• 401(k)
• Paid time off
• Employee discount