Front Desk Administrator
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About The Position
Mid Cities Psychiatry specializes in the diagnosis and treatment of mental health illnesses, including treatment-resistant depression and substance use disorders. We are looking for a Front Desk Administrator to join our reputable team of mental health professionals. This position is crucial for ensuring that our office runs smoothly and efficiently, as you will be responsible for scheduling new and existing patients with a high degree of accuracy. The ideal candidate will thrive in a structured environment and contribute to a culture where all team members work collaboratively with one another. As a Front Desk Administrator, you will be the first point of contact for our patients, and your role will involve managing the front desk operations, which includes answering and screening incoming calls, checking in and checking out patients, and collecting co-pays, co-ins, deductibles, and balances. You will also be responsible for maintaining confidentiality of patient data and information, adhering to established office policies and procedures, and communicating effectively with both patients and team members. This position requires a dependable individual who can maintain a positive attitude and sense of humor while working in a fast-paced environment. The work schedule for this position is full-time, Monday through Friday, from 8:00 am to 5:00 pm. We are committed to providing our employees with a supportive work environment and opportunities for professional growth and advancement within the organization.
